Globefirst Innovative Traveltech Inc. (operating as Globalduniya and Travelwhisky) (“The Company”, “we”, “us”, “our”) hereby establishes the following Terms & Conditions (“Terms”), which constitute a legally binding contract between you (“the customer”, “traveller”, “participant”) and The Company. By requesting, purchasing, reserving, or participating in any travel service or activity arranged by The Company, you acknowledge that you have read, understood, and irrevocably agreed to these Terms.
These Terms represent the entire agreement between the parties and supersede all prior or contemporaneous verbal statements, emails, assurances, representations, or promises made by any employee, agent, affiliate, or representative of The Company. No verbal statement shall modify these Terms under any circumstances. Only amendments published on our official website may alter the Terms.
You must be at least 18 years of age to make a booking. By booking, you confirm that you are legally competent and authorized to accept these Terms on behalf of yourself and all travellers included in the reservation. You represent and warrant that all travellers have been informed of and have agreed to these Terms.
The Company acts exclusively as a travel advisor and booking agent. We do not own, control, manage, or operate any airline, hotel, transportation vehicle, cruise ship, tour vessel, or government agency.
All travel components are delivered by independent third-party Suppliers, each with their own terms, conditions, schedules, policies, and limitations. By booking, you agree that The Company is not responsible for Supplier actions, omissions, delays, schedule changes, negligence, financial insolvency, denied boarding, immigration decisions, cancellations, or refusal to transport.
Under no circumstances shall The Company be considered the provider of Transportation Services governed by airline, maritime, or ground-transport regulations. Our role is strictly limited to arranging reservations based on information provided by the customer.
Any payment made to The Company, whether partial or full, constitutes unconditional acceptance of these Terms. If you do not agree to these Terms, do not proceed with a booking. Continuing with a booking constitutes full acceptance, waiver of objections, and acknowledgment of all responsibilities stated herein.
All prices are listed in Canadian Dollars (CAD) unless explicitly stated otherwise. Prices are subject to availability and may change without notice due to Supplier modifications, currency fluctuations, fuel surcharges, government taxes, and other operational considerations.
The Company reserves the right to revise pricing prior to payment completion. Once payment is processed, the fare is considered accepted by the customer.
Unless explicitly stated in writing, the following are not included in pricing:
All Travel Services are subject to availability at the time of booking. Prices quoted are not guaranteed until payment is processed. In the event of fluctuations or changes imposed by airlines, hotels, ground operators, or government authorities, The Company reserves the right to adjust prices without prior notification.
Payments must be made in Canadian Dollars. The Company accepts Visa, MasterCard, and American Express.
By submitting a credit card number via phone, email, in-person, or online form, you authorize The Company to charge the card for the full amount of the booking and acknowledge acceptance of these Terms.
All refunds made to credit cards are subject to a mandatory 3% processing fee. This fee applies without exception, including cancellations initiated by either the customer or Supplier.
Wire transfers must include all bank fees and must be accompanied by proof of payment on the date of transfer.
The customer is fully and exclusively responsible for providing complete, accurate, and valid information for all travellers. This includes passport spelling, passport validity dates, nationality, gender, dates of birth, and all required data.
Under no circumstances shall The Company be liable for losses arising from inaccurate, incomplete, or erroneous passenger information, including:
Failure to verify all details within 7 days of receiving the invoice constitutes acceptance of the information as correct.
All cancellations must be submitted in writing via email. Verbal cancellations, phone cancellations, or messages sent through third-party platforms (e.g., WhatsApp, SMS, social media) are not accepted as official notice. The cancellation date is determined based on the timestamp of the email received by The Company.
Weekends and statutory holidays in Canada are excluded from cancellation notice calculations. If you do not receive written confirmation acknowledging your cancellation, it has not been received and must be re-sent.
Travel insurance is strongly recommended to protect against unforeseen cancellations. The Company is not responsible for losses resulting from the customer’s failure to purchase cancellation insurance.
All refunds processed via credit card are subject to the mandatory 3% processing fee described in Section 8.
The Company guarantees tour departure once the minimum number of participants has been secured. However, The Company reserves the right to cancel any tour for reasons including, but not limited to: insufficient participation, safety concerns, Supplier cancellations, weather hazards, operational issues, or events classified as Force Majeure.
If The Company cancels a tour for reasons not involving Force Majeure, you may choose one of the following:
The Company is not responsible for incidental or consequential losses resulting from cancellation, including but not limited to:
Where a significant element of a tour cannot be provided after departure, The Company will make reasonable alternative arrangements. Refunds, if any, will be limited to the cost difference of substituted services.
The Company does not provide full refunds once a tour or service has been completed. Partial refunds may be considered only under the specific, strictly limited conditions listed below:
No refunds shall be issued for dissatisfaction relating to traffic, weather, customer preference, personality differences, or factors outside the control of The Company.
No refunds will be issued for any scenario not explicitly listed above.
No refunds, credits, or compensation will be provided for:
Implied or inferred assurances from drivers, guides, or Supplier staff do not override this clause.
The Company prioritizes the safety and well-being of participants. Due to weather, traffic conditions, Supplier availability, or operational considerations, it may be necessary to modify itineraries before or during the tour.
If an itinerary change results in a service of lower value, the customer will receive a refund for the price difference. If an itinerary change results in a service of higher value, the customer must pre-approve the cost and pay the difference.
If a scheduled activity is cancelled due to weather or operational limitations, The Company will attempt to provide a suitable alternative. Should the customer decline the alternative, no refund will be issued.
If a client chooses not to participate in a tour due to weather or personal reasons and the tour still operates, no refund will be issued.
The Company reserves the right to remove or refuse service to any participant whose behaviour:
If removed, the participant:
The Company shall not be liable for any losses arising from removal under this clause.
The Company acts solely as a booking agent and is not responsible for the acts, omissions, or negligence of Suppliers. Travel involves inherent risks, including but not limited to injury, illness, accidents, theft, property loss, delays, natural events, operational changes, and Supplier failures.
By booking, you voluntarily assume all risks associated with travel and participation in Travel Services.
This section is one of the most important parts of these Terms. It overrides any verbal or written information provided by any employee, agent, or representative of The Company.
The traveller is solely, entirely, and unconditionally responsible for ensuring that all required documentation for international and domestic travel is complete, accurate, valid, and compliant with the laws of every country involved in the itinerary.
This includes, without limitation:
The Company does not and cannot determine visa requirements, provide immigration guarantees, or verify documentation under any circumstances.
The Company shall bear no responsibility or liability for any losses, damages, denials, expenses, inconveniences, or rebooking costs arising from any immigration or visa-related issue, including but not limited to:
Under no scenario shall The Company be liable for any financial or emotional losses associated with denied boarding or immigration refusal.
If a traveller is denied boarding, refused entry, or forced to purchase new tickets due to visa, transit visa, passport, or immigration issues, then:
This clause applies regardless of any advice previously provided by any employee, agent, or representative of The Company.
Any informal verbal or written guidance offered by employees (including advice about visas, transit requirements, baggage policies, or documentation) is provided strictly as general courtesy information and:
Only the official policies of embassies, consulates, and governments apply. The traveller must verify all requirements independently.
For the avoidance of all doubt, and for legal redundancy, the traveller acknowledges and agrees that:
No employee may override this clause, and no verbal assurance shall be considered binding.
The Company shall not be held liable for any failure, delay, or disruption in performing its obligations arising from circumstances beyond its control (“Force Majeure Event”), including but not limited to:
If a Force Majeure Event prevents service delivery, The Company is relieved of all contractual obligations without liability or refund obligation (unless recovery is available from Suppliers per their policies).
To the maximum extent permitted by law, The Company’s liability is strictly limited to the amount paid for the specific Travel Service giving rise to the claim.
The Company shall not be liable for:
No damages may be claimed for consequential, indirect, or incidental losses, including (but not limited to) lost income, lost opportunities, or punitive damages.
By booking, the traveller agrees to fully release, indemnify, and hold harmless The Company and its employees, directors, agents, and representatives from any claims, losses, damages, suits, or liabilities arising from participation in Travel Services.
If a court finds this release unenforceable, then liability shall be limited per Section 19.
All claims must be submitted in writing within 60 days of the completion of service. Claims not submitted within this window are deemed irrevocably waived.
Any legal proceeding, arbitration, or complaint must be filed within one (1) year of service completion. After this period, all claims—regardless of merit—are void.
During tours, events, or activities, The Company or its representatives may capture photographs, videos, or audio recordings (“Media”). By participating in any Travel Service, you grant The Company a perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, display, publish, or distribute such Media for promotional, marketing, advertising, or educational purposes.
This includes but is not limited to: website use, social media, brochures, video campaigns, online advertisements, and printed materials.
No compensation shall be provided for the use of such Media. The Company retains all ownership rights to all Media created or obtained during tours, regardless of who appears in the content.
Customers who do not wish to be photographed or recorded must inform The Company in writing before the tour begins. Failure to do so constitutes full consent to Media use.
The Company strongly advises all travellers to purchase comprehensive travel and medical insurance, including coverage for:
The Company may provide insurance quotes upon request, but the decision to purchase insurance—and the adequacy of coverage—is the sole responsibility of the traveller.
Insurance products provided through The Company are subject to the terms and conditions of the insurance provider. The Company is not responsible for claim denials, exclusions, limitations, or disputes between the traveller and the insurance carrier.
Insurance payments are always non-refundable.
Travellers are responsible for verifying and complying with all health and safety requirements applicable to their destination, including:
The Company is not responsible for changes in government entry policies, medical requirements, epidemics, or pandemics and shall have no liability for losses resulting from such circumstances.
By participating in Travel Services, the traveller agrees to:
The Company reserves the right to terminate service for anyone who violates these obligations, without refund.
These Terms are governed exclusively by the laws of the Province of British Columbia, Canada. By booking, the traveller irrevocably agrees that:
Travellers explicitly waive any rights to claim inconvenience of forum or request transfer to another jurisdiction.
If any clause within these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, that clause shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
Failure by The Company to enforce any right, term, or provision under these Terms shall not constitute a waiver of that right or provision. Any waiver must be expressly provided in writing and signed by an authorized representative of The Company.
These Terms constitute the complete and exclusive agreement between the traveller and The Company regarding Travel Services and supersede all prior negotiations, discussions, communications, representations, and understandings.
No verbal statements made by employees, agents, or representatives of The Company shall modify these Terms. Only written amendments published on The Company’s website or provided directly in writing by an authorized officer of The Company may alter these Terms.
By making any payment, submitting personal information, requesting a reservation, or participating in any Travel Services arranged by The Company, the customer:
These Terms remain legally binding regardless of whether the traveller reads them in full, in part, or not at all.
End of Terms & Conditions
